Job Advert – Revenue Assurance Manager

Vodafone Cameroon invites suitably qualified candidates to apply for the position of Revenue Assurance Manager based in Douala.

JOB TITLE: Revenue Assurance Manager

REPORTS TO: Finance Director

DEPARTMENT: Finance

LOCATION: Douala/Cameroon

Role Purpose

Reporting to the Finance Director, the Revenue Assurance Manager responsibilities will be to:

• Oversee the Revenue Assurance and Fraud Prevention/Management activities (RA/FM).
• Ensure optimal security of company’s revenues and optimal prevention of fraud and leakages impacting company’s financials.
• Proactively improve processes that impact the optimization of our revenue streams

Role definition and Accountabilities

CORE ACTIVITIES

• Constantly implement and improve controls and checks in areas of RA/FM.
• Continuously ensure that published tariffs are indeed implemented tariffs on the systems: Billing, IN,
• Perform quality assurance testing on key processes and systems changes which impact recording, processing and billing of revenue producing events.
• Monitor for, prevent from, identify and remedy for potential errors in revenue cycles
• Perform regular reconciliation and (gap) analysis of revenue streams.
• Monitor bill payment/collection and fraud if any by multiple checks and balances in the system.
• Investigate, understand and document issues root causes
• Propose/suggest solutions to avoid occurrence of issues
• Manage/reconcile VAS settlements with partners, supervise the interconnect settlement and tariff alignment on all network elements
• Continuously work to understand and mitigate losses to ensure the highest levels of loss avoidance and reduction.
• Maintain in depth understanding of industry trends and technological developments relative to risk and loss avoidance
• Validate accuracy of reporting and data used to create fraud policies and strategies on a recurring basis
• Report on and improve metrics
• Monitor and block unauthorized routing of calls to avoid revenue loss (bypass)
• Provide support for any Regulator (CMC) inquiry and investigation in fields of RAFM

TOOLS & PROCESSES

• Build the Knowledge Management of the department in terms of RAFM practices, processes, activities through systematic written and digital documenting.
• Develop and document metrics/testing/monitoring methodology.
• Recommend and document fraud prevention processes’ and systems’ enhancements
• Document and monitors all revenue flows across critical function
• Partner with other department teams to design, develop and implement best practices to assess, manage and prevent fraud and leakages
• Work closely specifically with IT and build a strong working relationship with its members in matters of reporting, billing, charging.
• Identify areas that need automation to minimize manual interaction and needs of additional tools
• Be aware of industry trends and Regulator requirements in order not to avoid any breach of any rule

Objectives

• Ensure optimal security of company’s revenues and optimal prevention of fraud and leakages impacting company’s financials.
• Proactively improve processes that impact the optimization across all revenue streams.
• Provide leadership, direction and consultation in the avoidance of financial loss and prevention of fraud throughout the company.

Qualifications,  Attributes

Qualifications:

• Masters in IT, Accounting, Technology or Engineering

Personal Attributes

• Attention to Detail: Ability to focus on the lowest level of detail and assess the impact at the macro level
• Transaction level detail is critical to deliver innovative solutions in this role
• Strong technical/operational and analytical skills
• Strong mix and combination of Technical/engineering skills as well as Financial skills
• High level integrity

How to apply

Please send your CV with Motivation letter by email at careers@vodafone.cm

Please mention “Revenue Assurance Manager Candidate” as subject of your email

Deadline November, 28th 2016.

Applications not following the guidelines above will not be considered.