JOB ADVERT

Job Title: Virtual Assistant - Export Parts Store

Job Summary: We are seeking a proactive and detail-oriented Virtual Assistant to join our team at Export Parts Store, an export parts store specializing in the sale parts, e.g., automotive, industrial, electronic. As a Virtual Assistant, you will play a crucial role in supporting the day-to-day operations of our export business, ensuring smooth communication, efficient processes, and exceptional customer service.

Responsibilities:

Communication and Coordination:

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• Manage and respond to emails, inquiries, and communication from international clients, suppliers, and partners.
• Coordinate with shipping carriers, customs agents, and freight forwarders to ensure timely and accurate delivery of parts.

Order Processing:

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• Process and track customer orders, ensuring accuracy and timely fulfillment.
• Assist customers with order-related inquiries and provide excellent customer service.

Documentation and Compliance:

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• Prepare and maintain export documentation, including commercial invoices, packing lists, and shipping labels.
• Ensure compliance with international trade regulations and requirements.

Market Research:

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• Conduct market research to identify potential suppliers, customers, and market trends.
• Stay informed about industry developments and competitors.

Data Management:

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• Maintain and update product catalogs, pricing information, and inventory levels.
• Generate reports and analyze data to support decision-making processes.

Administrative Support:

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• Provide general administrative support, including scheduling appointments, managing calendars, and organizing meetings.

Qualifications:

• Proven 5 years’ experience as a Virtual Assistant or in a similar administrative role.
• Familiarity with export processes, international shipping, and customs regulations.
• Excellent communication skills, both written and verbal.
• Strong organizational and multitasking abilities.
• Proficient in using communication tools, project management software, and Microsoft Office Suite.
• Detail-oriented with a commitment to accuracy and thoroughness.
• Ability to work independently and collaboratively in a remote team environment.

Education and Experience:

• Bachelor's degree
• Previous experience in export operations, logistics, or related fields is a plus.

Work Environment:

This is a remote position, and the successful candidate will be expected to work independently, demonstrating self-motivation and a commitment to meeting deadlines.

How to Apply: Interested candidates should submit their resume, a cover letter detailing their relevant experience, and references to Relindis.fossonggroup@exportpartsstore.com

Export Parts Store is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

The deadline for applications is 21/12/23.

Only shortlisted candidates will be contacted for an interview.