JOB ADVERT: DELIVERY MAN

La société ACONNECT GROUP SNC, est une jeune et dynamique startup camerounaise qui est spécialisée dans les nouvelles technologies de l’information et de la communication. Notre mission est de fournir des solutions intelligentes et des services efficaces, à faible coût, et avec un engagement indiscutable pour offrir de la valeur à long terme pour notre client, l'Afrique.

Découvrez le premier produit de votre future société en suivant ce lien : www.myaconect.com

Job description

Does the open road call to you? Do you love the feel of the wind in your head? Then the life of a delivery man may be the right life for you. Simply put, delivery man transport goods from one place to another. 

A delivery man is primarily concerned with ensuring that they deliver the packages on time and in good repair. They must do this in accordance with company policies and regulations, and in all weather conditions. They will also pick up deliveries as required and ensuring they are processed and responsible for ensuring that packages and documents are delivered on time and that the package is undamaged. They must follow all company policies and regulations in regarding the company policies and regulations when doing so in all types of weather conditions. They may also train new employees in this field.

We are looking for a responsible delivery man to distribute products promptly to our customers. You will represent our company in a professional and cost effective manner which aims at increasing profitability and customer satisfaction.

Delivery man transfer goods from areas to personal homes and businesses. No formal education is required for the job, but delivery man, of course, need a driver's license and a clean driving record. The job may include filling out papers, loading and unloading goods, and talking with customers. Hours can be long, and the job may be physically taxing. Delivery man may have to work evenings and weekends

You will be responsible for delivering goods on time, taking care of your bike, truck, refueling and obeying traffic laws. As a delivery man you might transport cars one day, clothing the next and livestock the day after that. One thing is for sure: you'll be on the road more often than not. We're betting you've seen a food delivery driver or two in your time - after all, our delivery man fall into this category. As a food delivery man, you'll deliver food to people's homes, take money and make change. Part of your paycheck will come from tips, so you'll want to be fast and friendly. You'll also need to have your own wheels. As well as delivering goods, drivers must be able to perform various administrative duties such as giving out invoices, filling in forms and getting signatures from the customers. The delivery driver also has to keep accurate records of mileage, fuel purchase and other costs incurred while on duty 

Responsibilities

• Deliver a wide variety of items to different addresses and through different routes
• Follow route and time schedule
• Load, unload, prepare, inspect and operate delivery vehicle
• Ask for feedback on provided services and resolve clients’ complaints
• Collect payments
• Inform on new products and services
• Complete logs and reports
• Follow driving regulations and safety standards
• Delivering items. 
• Inspecting vehicle for operation. 
• Loading and unloading products. 
• Resolving clients´ complaints. 
• Driving vehicles through different routes.

Obey traffic laws and follow established traffic and transportation procedures.

Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition.

Report any mechanical problems encountered with vehicles.

Present bills and receipts and collect payments for goods delivered or loaded.

Load and unload trucks, vans, or automobiles.

Verify the contents of inventory loads against shipping papers.

Turn in receipts and money received from deliveries.

Sell and keep records of sales for products from truck inventory.

Maintain records, such as vehicle logs, records of cargo, or billing statements, in accordance with regulations.

Drive vehicles with capacities under three tons to transport materials to and from specified destinations, such as railroad stations, plants, residences, offices, or within industrial yards.

Drive trucks equipped with public address systems through city streets to broadcast announcements for advertising or publicity purposes.

Read maps and follow written or verbal geographic directions.

Use and maintain the tools or equipment found on commercial vehicles, such as weighing or measuring devices.

Report delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios.

Perform emergency repairs, such as changing tires or installing light bulbs, fuses, tire chains, or spark plugs.

Drive vehicles to designated destinations for customer product deliveries. 

Drive safely and deliver products within deadlines. 

Analyze delivery address, determine appropriate routes and maintain schedule. 

Report any accidents or injuries to Supervisors immediately. 

Load and unload products from trucks and trailers. 

Perform vehicle inspection such as checking fluid level and tire pressure. 

Notify supervisors about any major repairs and maintenances. 

Follow local and state driving laws and road regulations. 

Maintain the vehicle clean and safe. 

Collect payments from customer at the time of product delivery 

Work with support team to provide exceptional customer services and address customer concerns. 

Perform vehicle inspection before and after each trip 

Adhere to company operating policies and procedures. 

Maintain driving log, prepare vehicle performance forms and complete daily paperwork 

Provide special care in delivering fragile and hazardous products.

• Checking vehicles on a daily basis. 
• Assisting other workers in loading and unloading products. 
• Making receipts. 
• Cleaning their vehicles. 
• Interacting with customers.
• Take orders in person or over the phone.
• Determine address where package is going.
• Check to see if package is damaged.
• Load merchandise into van or truck.
• Follow traffic signs and street signs to get to destination.
• Inspect and maintain vehicle, adding fluids and oil as needed.
• Check tires, brakes, lights, and gas.
• Add fuel when running low.
• Take payments when needed.
• Present change and receipts.
• Ensure address on package matches up to delivery address.
• Monitor traffic conditions to avoid delays.
• Read and interpret maps and GPS directions.
• Maintain logs of packages delivered.
• Ensure inventory loads match shipping papers.
• collecting goods from a depot, warehouse or pick-up point
• loading the vehicle in an order that matches the deliveries that you will make
• planning the route to make sure that deliveries are made on time
• unloading goods at the right addresses
• getting signatures for goods and giving invoices when you deliver
• recording mileage and the fuel that you buy
• updating delivery records, often using a hand-held computer
• Returning undelivered items to your base.

Requirements

• Proven working experience as a delivery driver
• Valid professional driver’s license
• Ability to operate forklifts and tractors in a variety of weather and traffic conditions
• Excellent organizational and time management skills
• Good driving record with no traffic violations
• High school degree
• Having reporting skills. 
• Having high attention to details. 
• Being polite. 
• Having IT skills. 
• Having good interpersonal abilities.
• Being able to complete paperwork. 
• Having good written and spoken communication skills. 
• Being able to work with a team. 
• Having good knowledge about routes. 
• Having customer service skills.
• Operating Vehicles, Mechanized Devices, or Equipment 
• Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. Read maps
• Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
• Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. Collect payments  and provide customer service in surface transportation
• Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
• Load, unload, or stack containers, materials, or products.
• Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
• Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). Use two-way radio or mobile phone - use vehicle repair tools or safety equipment - use geographic positioning system (GPS)
• Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
• Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
• Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
• Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
• Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
• Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job. use local or regional geographical knowledge to transportation - follow traffic laws - use established traffic or transportation procedures
• Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. -Perform safety inspections in transportation setting
• Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
• Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles. Maintain or repair cargo or passenger vehicle-service vehicle with water, fuel, or oil - examine vehicle to detect malfunctions, damage, or maintenance needed
• Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
• Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. Maintain records, reports, or files - Prepare reports  - Prepare safety reports
• Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
• Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
• Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
• Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
• Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
• Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
• Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions. Sell merchandise

Education

Among some requirements in Delivery man are a good driving record with an appropriate license, basic English and Math abilities, a Driver Certificate of Professional Competence, and good eyesight and color vision.

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