Job Advert: Receptionist/Telephone Operator

Position Title: Receptionist/Telephone Operator

Opening Period: July 17 – 23, 2018

Series/Grade: LE-0125-05

Annual Salary: CFA 7,018,857

Who May Apply: All Interested Applicants / All Sources

Security Clearance Required: Local Security Certification

Duration Appointment: Indefinite subject to successful completion of probationary period

Marketing Statement:  We encourage you to read and understand the Eight (8) Qualities of Overseas-Employees before you apply.

Summary: The U.S. Mission in Yaounde, Cameroon is seeking eligible and qualified applicants for the position of Receptionist/Telephone Operator.

The work schedule for this position is: Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period from receipt of agency authorization and/or clearances/certifications, or their candidacy may end.

Supervisory Position:  No

Duties: Under the direct supervision of the Information Program Officer, incumbent serves as Receptionist/Switchboard Operator. Operates Switchboard Console and portrays a very professional image of the Embassy in placing local and international calls for the mission using the most cost effective manner possible while receiving incoming calls for the mission and directs them to the correct office. Provides information to visitors and callers in directing them to the proper Embassy office for assistance.

Qualifications and Evaluations:

Education: A GCE “A” level or Baccalauréat, or equivalent diploma is required.

Requirements:

• Experience: At least two years of receptionist/switchboard operator experience in a large company or international organization.
• Job Knowledge: Must have a good knowledge of office and secretarial duties. Must have knowledge of basic Cameroon protocol in order to address requests of high-ranking government officials or their representatives.  Must have knowledge of the organization’s functions.

Evaluations:

• Language: Level IV (Fluency) speaking/reading/writing of English and level III (Good Working Knowledge) speaking/reading/writing of French are required. (This will be tested.)
• Skills And Abilities:  Good interpersonal and customer service skills as well as computer literacy. Must be able to use MS Word, excel and Access.(Skills and abilities may be tested.)

Qualifications:  All applicants under consideration will be required to pass medical and security certifications.

Equal Employment Opportunity (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Benefits:  Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Cameroon may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office. The pay plan is assigned at the time of the conditional offer letter by the HR Office.

How to Apply:  All candidates must be able to obtain and hold a Local Security Certification clearance.  Applicants must submit a Universal Application for Employment (DS-174) which is available on U.S. Embassy Yaounde Internet Site: https://cm.usembassy.gov/embassy/jobs/

For More Info:

• Human Resources Office: (Sabastian Fih)
• Mailing Address:  P.O. Box 817 Yaounde
• E-mail Address:  ydeapplicants@state.gov