Job Offer: KYC Agent

Who Are We?

PaySika is an innovative fintech company dedicated to transforming financial services in Africa. Our mission is to provide accessible and modern solutions that meet the needs of young people and businesses. By joining PaySika, you will become part of a passionate and visionary team, determined to make financial transactions simpler and more efficient.

As a KYC Agent, your primary mission will be to support PaySika users, using all available means provided by the Leads, in verifying their identity (KYC).

Responsibilities:

• Conduct ongoing monitoring of client account activities for Anti-Money Laundering and Counter-Terrorist Financing (AML/CTF) purposes.
• Identify various compliance risks and escalate them to management.
• Ensure the documents submitted by clients comply with banking regulations.
• Make outbound calls to assist users through their account verification process.
• Guide new registrants through the finalization of their account verification.

Required Profile:

• Education: Minimum of a Bachelor's degree (Bac+3) in Banking & Finance, Control & Audit, Management, or any other field related to the position.
• Experience: Minimum 1 year of experience in a role related to compliance or account onboarding.
• Proficiency in the English language is a major asset.

Why Join PaySika?

• A meaningful mission: Contribute to financial inclusion and technological innovation on the African continent.
• A dynamic environment: Work in a team that values innovation, creativity, and collaboration.
• Growth opportunities: Potential for permanent employment after the internship based on performance and demonstrated commitment.

How to Apply?

Send your CV to jobs@paysika.co with the job title "KYC Agent" in the subject line of your email.