VACANCY ANNOUCEMEMT N°008/CO/CMR/2015

(Female Candidates are encouraged to apply)

The United Nations World Food Programme is looking for the services of an Information & Technology Assistant with competencies listed below:

Title: Information and Technology Assistant

Category: General Service

Grade: SC4

Contract Type: Service Contract

Contract Duration: 12 months (renewable)

Duty Station: Bertoua

Closing Application Date: 29 May 2014

Accountabilities:

Under the direct supervision of the Information & Technology Officer or the designate and overall supervision of the Head of Sub-Office, the incumbent will be responsible for the following duties and responsibilities:(These duties are generic and thus are not all-inclusive nor are all duties carried out by all Information Technology Assistants)

• Maintain inventory of material and/or database of information, such as, computer related equipment, website content, training material, etc;
• Maintain logs or archives of information such as computer related logs, trouble tickets, directories, website publications, registries, data warehouses, reports, etc;
• Assist in the deployment/dissemination of standard material, such as, computer hardware and/or software, applications, programs, directories, telephony, web content, publications, database content, training material, etc.
• Assist in the maintenance of systems and equipment by carrying out routine tasks, such as backing up data, moniroting network and systems, servers and peripherals, running systems diagnostics, patch management and system optimization, removing viruses and bad data, etc;
• Administer user access to systems and databases, monitor system and application usage; Assist in resolution of problems by monitoring inboxes and responding to queries, identifying and forwarding issues to the appropriate person
• Maintain web pages, electronic documents, statistical databases; maintain Information and Knowledge Management(IKM) applications and procedures and provide support to IKM users;
• Assist in training and support of users of technology and systems, such as audio/videoconferences, meetings, databases, registries, networks, etc;
• Perform other related duties as required.

Expected Results:

Produces organised, accurate and well documented records conforming to required format with well analysed data. May provide guidance on office practices to staff in lower grades.

Critical Success Factors:

Ability to review a variety of data, identify and adjust data discrepencies. Identify and resolve operationnal problems. Ability to communicate moderately complex matters clearly and concisely. Ability to perform detailed work, work of a confidential nature and/or to handle a large volume of work possibly under time constraints. Ability to deal patiently and tactfully with people of different national and cultural backgrounds.

Minimum qualifications

Education

Secondary school education

Experience

At least three years of progressively responsible job related experience in information and technology or telecommunications or information management, such as WAN/LAN networking, operating systems, telephone services, radio unit, web design, registry or similar. Some experience in client support, such as, Help Desk or User support, web design team, telephone maintenance service, e-marketing group, hotline, or similar.

Knowledge

Basic computer skills including keyboard/mouse skills and knowledge of commom basic software packages. Knowledge of commonly used office equipment.

Language:

Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station's language, if different.

Desirable skills:

• Experience working in an international organization or multicultural environment. 
• Post-secondary School studies in an institute specialized in information technology or telecommunications or Information management or ITIL training.

Completed files (Letter of Motivation, Curriculum Vitae with refences, Diplomas, etc.)should carry the post title on the sealed enveloppe market "Confidential" quoting VACANCY ANNOUNCEMENT N°008/CO/CMR/2015

Applications can be deposited at the WFP office in Yaoundé.

Please address the applications to 

Country Director/Representative

World Food Programme

Valéry Giscard d'Estaing Avenue

Behind the Municipal Council

PO Box: 7308

Yaoundé

Closing Date of Application: 29 May 2015

Only applicants with corresponding profiles will be given due consideration.