JOB ADVERT

JOB DESCRIPTION

Position: Sales Representative Glass

Industry: Glass, Ceramics & Concrete

Location: Douala, Cameroon

JOB SUMMARY

We are seeking a proactive, results-driven, and highly organized Glass Sales Representative to join our team. This ideal candidate will have a deep understanding of glass products, excellent negotiation skills, and a commitment to delivering exceptional customer service. The ideal candidate will be proactive, resilient under pressure, and dedicated to achieving and exceeding sales targets.

KEY RESPONSIBILITIES

The Glass Sales Representative will be responsible for the following:

1. Sales and Business Development

• Proactively prospect, identify, and acquire new clients including construction firms, contractors, architects, and individual homeowners.
• Build and maintain a robust sales pipeline to meet and exceed sales targets.
• Develop and execute strategic sales plans to penetrate new market segments and increase market share.
• Conduct persuasive sales presentations and product demonstrations to potential clients.

2. Customer Relationship and Account Management

• Serve as the primary point of contact for assigned clients, ensuring satisfaction and loyalty.
• Provide expert technical advice on glass types, specifications (e.g., thickness, safety ratings, thermal properties), and appropriate applications.
• Handle and resolve customer complaints and after-sales issues promptly and professionally.

3. Order Processing and Operational Coordination

• Accurately process customer orders from quotation to delivery.
• Collaborate with production, logistics, and installation teams to ensure timely and accurate order fulfillment.
• Manage all aspects of the sales cycle, including contract negotiation, pricing agreements, and payment follow-up.

4. Market Intelligence and Strategy

• Conduct ongoing market research to monitor competitor activities, pricing strategies, and industry trends.
• Analyze sales data and customer feedback to identify opportunities for improvement and new product development.
• Submit regular sales reports and market analyses to management with actionable recommendations.

REQUIREMENTS

Education and Experience

• Min Advanced level degree.
• Min 2 years of proven experience in B2B or B2C sales, preferably within the glass, construction materials, or building products industry.

Technical Skills

• Solid understanding of different glass types and specifications.
• Mastery of sales techniques, from prospecting to closing, with proven negotiation skills.
• Excellent client relationship management and issue resolution skills.
• Proficiency in CRM software, Microsoft Office Suite (Excel, Word), and managing sales documentation.

Personal Attributes

• Honest, reliable, and capable of representing the company professionally.
• Self-motivated and results-oriented.
• Maintains composure and positive attitude under pressure.
• Strong interpersonal and communication skills
• Bilingual: French and English (Spoken and written).
• Excellent time management and organizational skills.

To Apply:

Send your updated CV to: recruit.cmr@saasab2e.com with subject as: Sales Representative Glass.